top of page
-
What Is Your Bad Weather Policy?The Inflatable MUST be deflated when winds are at 15MPH, No exceptions! If it rains on the day of your event, and your event is outdoors the deposit will be held and you can reschedule to another available date.
-
Is a Deposit Required?Yes, we do require a $50 non-refundable deposit depending on the bounce house in order to book. The deposit is taken out of the total cost of your rental. If you need to cancel the rental it can be applied to another date available date.
-
What Time is Set Up & Pick Up?We set up 30-45 minutes before your event. Pick up is at the end of your schedule rental time. Adult must be present for setup and take down of the unit. Please plan accordingly for an additional amount of time afterwards for inspection and take down of the rental.
-
Are the Rentals Clean?Yes!! We wash, sanitize and dry our bounce houses right after each rental use. We are dedicated to making sure our clients are in a safe and clean conditions.
-
What are the Bounce House Rules?There is NO shoes, drinks, food, confetti, gender reveal dust/powder, face paint, crayon/pen/paint/ETC. allowed on the Bounce Houses! This can cause damage to the bounce house causing it to stain/rip/or pop!! ANY damage (Aside from normal wear) will result in an additional FEE to repair or replace the damage done to the bounce house!
-
What Form of Payment Do You Accept?We accept Payment via Apple Pay or CashApp. Full payment is due by the day before your event date.
-
What Is Included In My Rental?Inflatable Blower Extension Cord Rules Sign Sand Bags for indoor or stakes for outdoor events
-
What If I Need To Cancel?In the event that you need to cancel your rental, we will hold your non-refundable deposit and we can reschedule you to another available date. Your deposit will be applied to your new date. We do ask giving us as much notice as possible as a courtesy when canceling/rescheduling your rental.
-
Can I Pick Up The Rental?Our staff is required to deliver and set up each unit. This is for the safety of your family and friends that is set up properly to ensure the quality and functionality of the equipment.
-
What Surface Can the Rental be set up on?We can set up on grass, concrete, asphalt, turf, or inside a venue or home if space allows. We CAN NOT set up on rocks, gravel, or dirt! Make sure the set up area is not near anything that will damage the rental. We can set up indoors also. PLEASE NOTE: We need access to an outlet and it is your responsibility as a renter to make sure one is assessable to use!
-
When Is The Remaining Balance Of My Rental Due?Full payment of rental is due the day before your event.
bottom of page